Custom Services

I am pleased to offer custom millinery services for clients living in Western Australia.

If you want an individual design for your headwear, I can create an exclusive hat design that will match your outfit and be appropriate for the occasion.

An individual hat design can be a couture piece of extravagance or stylishly simple and practical. You can feel comfortable that you will receive a beautiful millinery creation that you feel will compliment your own unique style. The design process will make the client who feels that “hats don’t suit me” less daunting as I take great care to listen to clients’ preferences.

Re-Style

Do you have a hat that you just love, but it doesn’t quite match the outfit you will be wearing for the next function? Maybe it would be suited to re-styling to introduce some of the new colour into the trimmings? Not all hats are suited to this, but I would be happy to advise you on whether your treasure is a candidate.

Repair

Small dents and flopping trims can mostly be repaired, so if your loved hat is in need of some tender, loving care, I would be happy to assess and advise the best repair method to bring your hat back to treasured status.

Mail Order

I am happy to offer a design service for country or interstate clients. Consultation is generally over the phone and then I will email progress photos of the hat for further input. As a country resident for many years of the wheatbelt and goldfields, I am familiar with the difficulties experienced by rural shoppers.

Design Process

To start the design process, please contact me by phone or email to discuss your general requirements. A complimentary consultation appointment can then be made so that I can listen to your special requirements. I will take into consideration your face shape, outfit silhouette, occasion, hair style and hat wearing confidence to guide and advise you to a suitable shape that will make you feel elegant and confident … what I call “hattitude”.

Once you feel comfortable with a design, I then will supply a quote for that piece. Commencement of the piece will only happen once you confirm you are happy with the price.

I often email pictures of the piece as it progresses so as you can have input and make changes if you require. You as the client, may have an active role as you wish in the design process and are most welcome to come for fittings during the design process.

If you are having your outfit made, using some fabric from your ensemble for your hat can help compliment the overall look. Please bring a piece of the fabric to your consultation appointment or feel welcome to send me a swatch in the mail.

Custom Sizing and Colour

As I make all of my hats using traditional millinery methods, I am able to cater to all head sizes – small, large and even half sizes. I take great care to size your hat to be comfortable so you do not have to “fuss” with your hat at your special occasion.

I offer a custom colour service to help match your outfit or accessories. Yet another way you can ensure that you are wearing an individual hat.

Time Frame

Melbourne Cup and Perth Cup Racing Carnival are the busiest times of my year, so if you are requiring a hat for these occasions, I recommend that you contact me well in advance to ensure delivery for these dates.

For all other times of the year, an order can be completed between two and six weeks depending upon design and trimmings.

Rush orders can be performed but it is entirely dependent on the level of previous orders at the time. Rush orders will be charged an extra fee.

Payment

On occasion, a 50% deposit will be requested upon commencement of your hat. The balance can be paid at delivery.

Payment can be made by Cash, Visa, Mastercard , or internet banking deposit.

If you wish to pay by cheque, please discuss this with me at the consultation process.

Return Policy

In the unusual event that a headpiece is not of a high standard, I offer a 7 day return policy for goods from date of delivery. Goods may only be returned for faults of workmanship. A change in a client’s preference does not fall under my Return Policy. Goods must be in new or as new condition.